GENERAL

What are your opening hours?

We are open all 5 days, with prior appointments only. You can book in online or over phone/in person. No walk ins.

Do you have shower facility ?

We do not have a shower facility – for good reason and your best interest !

Taking a shower immediately after your session shuts down the detox process prematurely, closing down your pores so they are unable to release more toxins. Not showering allows your body to extend your burn and detox throughout the day.

Unless you are using the sauna to detox heavy metals - and then I recommend showering as close to the end of sauna as possible.

Can I book in with a friend or my partner?

Yes you can ! We offer this for Contrast Therapy, body roll and the wellness pod, so you can enjoy the treatments with your BFFs, sister, mother or a healthy date night with your partner.

We also offer private group sessions for team building, healthy hens parties, birthday parties and more. Email us and we can get it organised for you :) 

WELLNESS COCOON

What do I wear for my session?

Most people lie in the pod in nude / undies / bathers. Less is better :) We recommend to wear loose fitting clothing, as you will be warm after the session.

Do I need to bring anything for the treatment ?

Just a bottle of water and wear loose fitting clothing to wear after the session as your will be warm and glowing! 

Are there any food restrictions?

There are no food restrictions before or after the treatment. It is recommended that you wait to eat for a minimum 1 hour before your session and drink as much water as possible before, for best results and glowing skin. However, if you have eaten something it’s not going to hurt you – your body will be just digesting and detoxing at the same time. 

Can I change the temperature during the treatment ?

Yes, you can !

The dry heat setting, massage setting and face fan is easy to access via a touch screen panel, located right at the top, near your face. There are 2 flaps given, where you can easily get your hands out to change the setting on the screen panel. It is very easy to read and our friendly staff will show you how to do so, before you begin.

Most clients will change the settings during their 30/45 mins as needed. 

I’m claustrophobic...will I like this?

First things first – know that you are not alone. If you have a hard time with traditional saunas due to being claustrophobic, then Wellness Pod may be the answer you are looking for. While your body is in the pod, your head will be outside breathing fresh air.

You also have the ability to open and close the Pod any time by simply pushing up or down – it can  even be proper slightly open for you if need be. If at any time you feel anxious or want to get out, simply push the pod open and step out. You can also use the touchscreen pad and turn on face fan to cool you down if needed. 

We have many regular clients who are claustrophobic, but very comfortable using the wellness pod because your head is outside the pod with cooling face fan. 

Is someone in the room/wellness pod with me?

Nope, this is an individual pod that has its own private room.

I don’t tolerate heat well. Does that mean that I can’t do the wellness pod treatment?

Don’t worry, we can customize a temperature just for you! Our incredible Wellness pods are equipped with five heat and massage settings for your preference and convenience.  If the heat makes you  nervous, let your therapist know and we will not only set your session at lower temperature but we will also stay to tuck you in and check on you during the session if need be.

For a more relaxing, meditative experience, ask to be placed on lower settings. Rather than sweating too much, you will feel warm and cozy, falling into a wonderful nap while still reaping all the benefits of our amazing full spectrum infrared technology. 

How long is the session?

Your treatment time in the Wellness Pod is either 30 or 45 mins in duration. We request clients to block out an 45 Mins - an hour so you will have plenty of time to get in and out.

Contraindications

We do not recommend Wellness Pod treatment for:
Pregnant or lactating women
Broken Bones
Infectious/contagious skin conditions
Epilepsy or Active Cancer 

Individuals with the following conditions are advised to obtain physician consent before their treatment 

Heart disease and/or other cardiovascular conditions
Diabetes/Blood thinning medication
Hemophilliacs/Individuals prone to bleeding

BODY ROLL

How long is the session?

One session is 30 - 45 minutes long during which the machines are set up with 15 special 3 minute positions focusing on different areas and muscle groups according to the principles of lymphatic massage.

 Importance of water consumption

We recommend that you consume enough water before and after the treatment, as massage immediately activates the lymphatic system in our body, which causes fluid to flow through our body.

In order to prevent the body from losing excess fluid, water should also be consumed during the massage procedure. Water is available to purchase in our studio. 

Side effect during Body Roll / I felt dizzy during my first session

Feeling dizzy or feeling like you are getting a migraine during the body roll session is a very common side effect. This is a sign of your body telling you, that you are dehydrated. To avoid feeling like this, we recommend to come to the session very well hydrated and make sure you keep sipping on water throughout the session. 

We recommend that you consume enough water before and after the treatment, as massage immediately activates the lymphatic system in our body, which causes fluid to flow through our body.

In order to prevent the body from losing excess fluid, water should also be consumed during the massage procedure. Water is available to purchase in our studio.

How often do you need to Body Roll ?

To achieve the best results, we recommend starting with a series of 10 sessions. Initially, these should be scheduled 2-3 times per week, with each session lasting 45 minutes. After completing the initial series, we advise continuing with a weekly session to maintain and enhance the results over time.

Body Roll while pregnant or breastfeeding?

Of course it feels good to have someone massage you, but roller massage is several times stronger and more effective than regular massage and body roll massage may or may not be suitable during pregnancy/breast feeding.

It is believed that because Body Roll massage causes toxins and residues to move out of the body, it can in some way affect pregnancy or breast milk. So the final decision is up to you and you can always consult with your doctor.

CONTRAST THERAPY

How should beginners approach Contrast Therapy?

Start with shorter sessions, gradually increasing the duration to allow your body to adapt to the temperature extremes.

What are the temperature limits for the sauna and ice bath?

For our infrared sauna, temperatures typically range between 45-69°C. Ice baths in our facility go down to 0°C and up to 14°C to begin with. These temperatures are set to ensure effectiveness while maintaining safety.

What is the importance of hydration in contrast therapy?

Proper hydration is crucial. Drink water before, during, and after sessions to maintain hydration levels and aid in detoxification.

How often should I do Contrast Therapy for optimal benefits?

This varies by individual, but starting with 1-2 sessions per week and adjusting based on your body’s response is recommended.

What should I do if I feel uncomfortable during the session?

Listen to your body and stop the session if you feel dizzy, nauseous, or overly stressed.

Do I need to consult a doctor before starting Contrast Therapy?

Yes, particularly if you have any existing medical conditions. Consultation with a healthcare professional is advised for personalised guidance.

Can Contrast Therapy help with specific health issues?

While not a cure-all, it can aid in muscle recovery, reduce inflammation, and boost mental wellness. Specific benefits can vary.

Are there any side effects of Contrast Therapy?

Some may experience initial discomfort due to temperature extremes. It’s important to start slowly and listen to your body’s signals.

What should I do after a Contrast Therapy session?

Allow your body to gradually return to normal temperature. Avoid exposing yourself immediately to extreme temperatures.

Who should avoid Contrast Therapy?

Certain individuals should be cautious or avoid contrast therapy, including:

• Pregnant women, due to potential risks associated with extreme temperatures.

• Individuals with cardiovascular conditions like heart disease or high blood pressure.. 

• People with respiratory issues such as asthma. Those with certain skin conditions which might be exacerbated by heat or cold. We recommend doing the Red Light Therapy to improve the skin conditions.  

• Individuals with neuropathy or reduced sensation, may not accurately gauge temperature extremes.

INFRARED SAUNA

Can I bring a friend?

Absolutely! Both of you can fit comfortably in the sauna.

I’m Pregnant. Can I use the Infrared Saunas?

Sauna’s are contraindicated during pregnancy.

Who shouldn’t use IR Sauna’s?

If you do have any of the following conditions, please consult prior with your physician or health care professional; Acute joint injuries, adrenal suppression, artificial joints, enclosed infections (dental, joints, tissue), Haemophilia, Hyperthyroidism, SLE (Systemic Lupus Erythematous), Multiple Sclerosis, metal pins or any other implants.

Also, check with your health care professional or pharmacist for any possible effects that infrared may have on your body while taking certain medication.

If, at any point during your session in the Infrared Sauna you; stop sweating, your skin becomes clammy, you feel weak, tired or nauseous, please leave the sauna immediately.

I’m taking prescription medications. Can I use the Infrared Saunas?

Please consult with your physician or health care professional prior to any use of the sauna if your medication/s may cause effects on your body when exposed to infrared waves or elevated body temperature.

Please Also Note:Barbiturates, Beta-blockers and Diuretics may impair the body’s natural heat loss mechanisms.

Anticholinergics such as Amitriptyline (Elavil) may inhibit sweating and can predispose individuals to heat rash or, to a lesser extent, heat stroke.

Some over-the-counter pharmaceuticals, such as antihistamines, may also cause the body to be more prone to heat stroke.